NDIS Home Care That Helps You Live Safely & Independently at Home

NDIS home care is funded in-home disability support delivered to participants of the National Disability Insurance Scheme. It includes services such as personal care, domestic assistance, allied health, meal preparation, palliative care, and home maintenance — all delivered in the participant's own home so they can live safely and independently.

Yes. The NDIS funds a wide range of in-home supports for eligible participants, including:

• Personal care (showering, dressing, grooming, mobility)
• Domestic assistance (cleaning, laundry, shopping)
• Allied health services (physiotherapy, OT, podiatry)
• Meal preparation and delivery
• Community nursing care
• Behaviour support delivered in-home
• Palliative and end-of-life care
• Home modifications and minor maintenance

The specific supports covered depend on each participant's NDIS plan and goals.

NDIS home care is funded under the National Disability Insurance Scheme for people under 65 with a permanent and significant disability.

Home Care Packages are part of the Australian aged care system, funded by the federal government and managed through My Aged Care, for people aged 65 and over (or 50+ for Aboriginal and Torres Strait Islander people).

Skycare Solutions supports both NDIS participants and Home Care Package participants.

If your in-home supports are funded in your NDIS plan, there is usually no out-of-pocket cost. NDIS home care is charged according to the NDIS Pricing Arrangements and Price Limits, which the NDIA reviews and updates each financial year. Skycare Solutions invoices within the approved rates with no hidden fees.

The number of hours depends on what's funded in your NDIS plan and the complexity of your support needs. Participants can receive anywhere from a few hours per week of light support to 24/7 in-home care for complex high-intensity supports. During your free consultation we'll review your plan and work out exactly what your funding covers.

Generally, immediate family members cannot be paid as NDIS support workers for the participant, except in limited exceptional circumstances approved by the NDIA. Extended family members and friends can sometimes be employed as support workers, particularly if you are self-managed. Our team can guide you through the rules during your consultation.

You can find registered NDIS home care providers through:

• The NDIS Provider Finder — search by postcode and service type
• Your Local Area Coordinator (LAC) or Support Coordinator
• The NDIS Commission Provider Register

Skycare Solutions delivers in-home care across metropolitan Melbourne, regional Victoria, and growing service areas Australia-wide. Call 03 7047 9499 to check availability in your area.

Yes. Every Skycare Solutions support worker:

• Holds an NDIS Worker Screening Check
• Has completed the NDIS Worker Orientation Module
• Holds qualifications appropriate to their role (e.g. Certificate III or IV in Individual Support, Disability, or Aged Care)
• Holds a current Working with Children Check where required
• Has First Aid and CPR certifications
• Receives ongoing training in person-centred practice and safeguarding

For most non-complex in-home supports, Skycare Solutions can begin services within 1–2 weeks of your initial enquiry. For complex high-intensity supports or 24/7 care, the onboarding process is typically 2–4 weeks because of additional planning, staff training, and rostering. Urgent or emergency requests are accommodated where possible — call us directly to discuss.

Yes. NDIS participants have full choice and control over their providers. To switch:

• Contact our team to discuss your current plan and support needs
• Give your current provider notice as required in your service agreement (usually 14–28 days)
• We prepare a new service agreement and begin in-home care from your chosen date

We handle most of the administrative side, so the transition is straightforward.