Registered NDIS Provider in Craigieburn

Yes. Sky Care Solutions Pty Ltd is registered with the NDIS Quality and Safeguards Commission under provider number 4050172644, and we deliver supports throughout Craigieburn and the City of Hume. Registration means we are independently audited against the NDIS Practice Standards and can support NDIA-managed participants as well as plan-managed and self-managed ones. You can verify our registration on the NDIS Commission public register.

Very likely. Our workforce across Melbourne includes speakers of Arabic, Turkish, Hindi, Punjabi, Urdu, Tamil, Sinhala, Nepali, Assyrian, Dari, Vietnamese and Italian, among others. Availability varies by suburb and by shift, so tell us what you need when you call and we will be straight with you about what we can match. Where we cannot match a language exactly, we arrange interpreters for planning meetings and plan reviews.

Yes, and we treat it as a requirement rather than a preference. For personal care in particular, many participants and families in Craigieburn need same-gender support for cultural or religious reasons. We roster accordingly, including for overnight, weekend and emergency cover. Tell us at your first consultation and it becomes part of your service agreement.

We cover Craigieburn 3064, Craigieburn North, Roxburgh Park, Greenvale, Mickleham, Kalkallo, Donnybrook, Somerton, Meadow Heights, Coolaroo, Dallas, Jacana, Attwood, Westmeadows, Gladstone Park and Campbellfield. We also serve neighbouring areas including Epping, Preston, Brunswick and Essendon. If your suburb is not listed, call 03 7047 9499 and we will confirm availability honestly rather than overpromising.

You may be eligible if you are under 65 at the time you apply, are an Australian citizen or permanent resident or hold a Protected Special Category Visa, and have a permanent and significant disability that affects your everyday activities. You may also qualify through early intervention. Children under 7 are supported through the NDIS early childhood approach rather than the standard access pathway, so there is no lower age limit. If you are over 65 and your needs relate to ageing, Support at Home is usually the right pathway instead.

For most standard supports such as personal care, domestic assistance, community access or transport, we can usually start within one to two weeks of your first enquiry. Supported Independent Living and high-intensity supports typically take two to four weeks because they require additional planning, staff training and rostering. If you need a specific language or gender match, allow a little longer so we can roster properly rather than sending whoever is free.

If the support is funded in your NDIS plan, you generally pay nothing out of pocket. All registered providers must charge within the price limits published in the NDIS Pricing Arrangements and Price Limits, which the NDIA updates each 1 July. Craigieburn falls within the national standard geographic area, so standard rates apply with no remote or very remote loading. See our NDIS Price Guide for current figures.

Yes. We provide disability transport for appointments, work, education, shopping and social activities. Common Craigieburn trips include the Northern Hospital in Epping, clinics in Broadmeadows, Craigieburn Central, Splash Aqua Park and Leisure Centre, and places of worship. Transport can be funded from your Core budget, either as recurring transport funding or as activity-based provider travel.

Yes. Choice and control is a core NDIS principle and you can change providers at any time without your current provider's permission. Check the notice period in your existing service agreement, commonly 14 to 28 days. We will prepare a new service agreement, coordinate the handover so there is no gap in your supports, and start on the date you choose.

Yes, and this is where we differ from several providers advertising in Craigieburn who deliver therapy only. We provide Core supports such as personal care, domestic assistance, transport and supported independent living, alongside Capacity Building supports including allied health, behaviour support and support coordination. That means one provider, one service agreement and one point of contact rather than juggling several agencies.