NDIS Positive Behaviour Support in Melbourne
Understanding the why behind behaviours of concern, and building a better quality of life. Our registered practitioners work with you, your family and your team to reduce distress, build skills and create calm, person-centred support that lasts.
NDIS positive behaviour support (PBS) helps people with disability who experience behaviours of concern. A registered behaviour support practitioner assesses the reasons behind the behaviour, writes a behaviour support plan, and trains carers and staff to support the person well. It is funded in Capacity Building under Improved Relationships.
Trusted by 50+ teams to empower people across Melbourne and Victoria
Support That Looks Beneath the Behaviour
Positive Behaviour Support is an evidence-based, person-centred approach. Behaviours of concern are almost always a form of communication, so instead of just managing the behaviour, we work to understand what is driving it, then change the things around the person to meet their needs and improve their quality of life.
It is funded in your Capacity Building budget under Improved Relationships, and delivered by NDIS registered behaviour support practitioners. It works closely with our daily supports, SIL and support coordination teams.
Talk to Our Melbourne Team
What Our Behaviour Support Practitioners Do
Practical, evidence-based support for the participant and everyone in their circle of care.
Functional Assessment
We assess what is happening, when and why, to understand the purpose behind behaviours of concern.
Behaviour Support Plan
We write a tailored plan with proactive strategies that meet the person's needs and reduce distress.
Skill Building
We help the person build communication, coping and daily living skills so behaviours reduce naturally.
Carer & Staff Training
We coach families, carers and support workers so everyone responds calmly and consistently.
Reducing Restrictive Practices
We work to reduce and eliminate restrictive practices, in line with NDIS Commission rules.
Review & Monitoring
We monitor progress and update the plan as the person grows and their needs change.
Interim vs Comprehensive Plans
A behaviour support plan is usually developed in two stages. The interim plan gets safe strategies in place quickly, while the comprehensive plan follows a full assessment.
Interim Behaviour Support Plan
- Fast, practical strategies to keep everyone safe
- Based on early information about the person
- Reduces immediate risk while the full assessment happens
- Guides carers on how to respond right away
Comprehensive Behaviour Support Plan
- Built on a thorough understanding of the person
- Proactive, long-term, person-centred strategies
- Focuses on quality of life and skill building
- Sets a clear plan to reduce restrictive practices
Restrictive Practices, Explained Simply
A restrictive practice is anything that restricts a person's rights or freedom of movement to keep them or others safe, such as certain forms of physical, environmental or chemical restraint. The goal of positive behaviour support is always to reduce and eliminate these over time.
Restrictive practices are strictly regulated by the NDIS Quality and Safeguards Commission. They must be included in a behaviour support plan, authorised as required in your state, and reported. Our practitioners follow these rules closely and put the person's rights and dignity first at all times.
Behaviour Support Price Limits
Behaviour support is funded from your Capacity Building budget under Improved Relationships, so it does not reduce your Core supports.
| Support | Price limit / hour |
|---|---|
| Specialist behavioural intervention support (assessment and plan) | $252.99 |
| Behaviour management plan implementation (training and coaching) | $252.99 |
| Individual social skills development | $83.87 |
| Intensive and complex behaviour support (in-home, weekday) | $79.60 |
Source: NDIS Pricing Schedule 2026-27 (effective 1 July 2026). Practitioner travel is claimed at half the hourly rate. See our full NDIS Price Guide.
What Changed for 2026
Keep these 2026 points in mind
- New price limits from 1 July 2026. The NDIS Pricing Schedule 2026-27 updated the hourly rates for behaviour support practitioners and implementation.
- Only registered practitioners. Behaviour support plans must be written by a practitioner considered suitable by the NDIS Quality and Safeguards Commission.
- Stronger focus on reducing restrictive practices. The Commission continues to strengthen oversight, with the clear aim of reducing and eliminating restrictive practices over time.
- Person-first language. The sector now refers to behaviours of concern rather than challenging behaviour, reflecting a respectful, person-centred approach.
Positive Behaviour Support in 3 Steps
From understanding to lasting change, here is how our practitioners work with you.
Understand
We complete a functional assessment to understand the person and what drives behaviours of concern.
Plan
We create a tailored behaviour support plan with proactive, person-centred strategies.
Support & Review
We train carers, put the plan into action, and review it as the person grows and needs change.
Practitioners You Can Trust
Our behaviour support is delivered by practitioners registered with the NDIS Quality and Safeguards Commission, who follow the strict rules on behaviour support and restrictive practices. We put the person's rights, dignity and quality of life at the centre of everything we do.
NDIS Registration No: 4050172644 · ABN 27 672 665 235NDIS Behaviour Support, FAQs
Direct answers to the questions we hear most. See our full FAQ page for more.
What is NDIS positive behaviour support? +
Positive behaviour support is an evidence-based, person-centred approach for people with disability who experience behaviours of concern. Rather than only managing the behaviour, a registered practitioner works to understand what is driving it, then changes the environment and supports around the person to meet their needs and improve their quality of life.
Who can deliver NDIS behaviour support? +
Behaviour support plans must be written by an NDIS behaviour support practitioner who has been considered suitable by the NDIS Quality and Safeguards Commission. Sky Care Solutions delivers behaviour support through registered practitioners who follow the Commission's rules on behaviour support and restrictive practices.
What is included in a behaviour support plan? +
A behaviour support plan sets out the reasons behind behaviours of concern and the proactive, person-centred strategies to support the person. It is usually developed in two stages: an interim plan that puts safe strategies in place quickly, and a comprehensive plan that follows a full functional assessment and focuses on quality of life and reducing restrictive practices.
What is a functional behaviour assessment? +
A functional behaviour assessment is the practitioner's process of understanding a person's behaviour, looking at what happens before and after it, what it communicates, and what needs it is meeting. It is the foundation for a comprehensive behaviour support plan, because you cannot change a behaviour well until you understand its purpose.
Which NDIS budget pays for behaviour support? +
Behaviour support is funded from your Capacity Building budget, under Improved Relationships. Because it is a Capacity Building support, it is funded on top of your Core supports and does not reduce your everyday support budget.
How much does behaviour support cost in 2026-27? +
Under the NDIS Pricing Schedule 2026-27 (from 1 July 2026), specialist behavioural intervention support and behaviour management plan implementation are $252.99 per hour (National). Individual social skills development is $83.87 per hour, and intensive and complex behaviour support in the home is $79.60 per hour on a weekday.
What are restrictive practices? +
A restrictive practice is anything that restricts a person's rights or freedom of movement to keep them or others safe. They are strictly regulated by the NDIS Quality and Safeguards Commission, must be included in a behaviour support plan, authorised as required, and reported. The goal of behaviour support is always to reduce and eliminate them over time.
Who is behaviour support for? +
Behaviour support is for NDIS participants of any age who experience behaviours of concern that affect their safety, relationships or quality of life. It also supports the family, carers and support workers around them, giving everyone consistent, respectful strategies to follow.
How do I get behaviour support in my NDIS plan? +
At your planning meeting or plan review, describe the behaviours of concern and the impact they have, ideally with evidence such as a therapist or GP letter. Ask for behaviour support in your Capacity Building budget under Improved Relationships. We can help you prepare for that conversation.
How do I start with Sky Care Solutions? +
Call 03 7047 9499 or book a free consultation. We match you with a registered behaviour support practitioner, begin with a respectful assessment, and work with you and your circle of care to build a plan that improves quality of life. We support participants across South-East Melbourne, greater Melbourne and Victoria.
- Behaviour support and restrictive practices, ndiscommission.gov.au
- What are NDIS supports, ndis.gov.au
- NDIS Pricing Arrangements and Price Limits, ndis.gov.au
- NDIS Pricing Schedule 2026-27 (effective 1 July 2026), National Disability Insurance Agency
Ready for Support That Makes a Real Difference?
Book a free, no-obligation consultation. We match you with a registered behaviour support practitioner who takes the time to understand, plan and support, so life feels calmer and more connected, with no pressure to commit.