NDIS Support Coordination & Plan Management in Melbourne
Make the most of your NDIS plan without the stress. Our support coordinators help you understand your plan, find the right providers and build your independence, while plan management keeps your funding organised and your invoices paid on time.
A support coordinator helps you understand and use your NDIS plan, connect with the right providers and build your skills. A plan manager looks after the money, paying provider invoices and tracking your budget. Support coordination is funded in Capacity Building; plan management is funded separately and does not reduce your other budgets.
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Your Guide to Getting the Most From Your Plan
Support coordination is a Capacity Building support that helps you understand your NDIS plan, connect with the right services, and build the confidence and skills to manage your supports over time. Your coordinator is in your corner, turning a complex plan into real, practical support.
Plan management takes care of the financial side. Your plan manager pays your providers, tracks your budget and handles the paperwork, so you can focus on your goals. It works well with our self-care, SIL and community participation services, and our NDIS Price Guide explains the costs.
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Support Coordinator vs Plan Manager
These two roles are often confused. In short, a support coordinator connects you to supports, and a plan manager manages the money. Many participants have both.
Support Coordinator
- Helps you understand your plan
- Finds and connects you with providers
- Sets up service agreements and bookings
- Coordinates multiple supports to work together
- Builds your skills to manage your own plan
- Helps resolve issues and prepare for reviews
Plan Manager
- Pays your provider invoices on time
- Tracks your budget so you do not overspend
- Handles claims and NDIS paperwork
- Lets you use non-registered providers
- Sends you clear statements of your spending
- Frees you to focus on your goals
The Three Levels of Support Coordination
The NDIS funds support coordination at one of three levels, based on how much help you need to use your plan.
Support Connection
Builds your ability to connect with informal, community and funded supports, and get the most from your plan.
Coordination of Supports
Coordinates a range of supports to work together, and builds your skills and confidence to manage your plan.
Specialist Support Coordination
Higher-level support for complex situations, helping you manage challenges and reduce barriers to your supports.
What Our Support Coordinators Do
Practical, hands-on help to turn your plan into the right supports, delivered by people who know the local Melbourne services.
Understand Your Plan
We explain your budgets in plain language so you know what you have and how to use it.
Find the Right Providers
We connect you with trusted local providers that match your goals, needs and preferences.
Set Up Agreements
We help arrange service agreements and bookings, so supports start smoothly.
Coordinate Supports
We make sure your different supports work together and communicate well.
Build Your Independence
We build your skills and confidence so you can take more control of your plan over time.
Prepare for Reviews
We help you get ready for plan reviews with clear evidence of what is working.
Support Coordination & Plan Management Prices
Both supports are funded separately in your plan, so using them does not reduce the budget for your other supports.
| Support | Unit | Price limit |
|---|---|---|
| Support Coordination, Level 1 (Support Connection) | Hour | $80.06 |
| Support Coordination, Level 2 (Coordination of Supports) | Hour | $100.14 |
| Support Coordination, Level 3 (Specialist) | Hour | $190.54 |
| Psychosocial Recovery Coaching (weekday) | Hour | $110.44 |
| Plan Management, monthly fee | Month | $104.45 |
Source: NDIS Pricing Schedule 2026-27 (effective 1 July 2026), Schedules 6 and 7. Plan management is funded from Improved Life Choices and does not reduce your other budgets. See our full NDIS Price Guide.
What Changed for 2026
Keep these 2026 points in mind
- New price limits from 1 July 2026. The NDIS Pricing Schedule 2026-27 updated the hourly rates for support coordination and the monthly plan management fee.
- Plan management is a single monthly fee. For 2026-27, plan management is charged as a monthly fee of $104.45, funded separately so it does not reduce your other budgets.
- Conflict of interest matters. Providers who also deliver other supports must manage any conflict of interest, and you always have the right to choose independent coordination or plan management.
- Quality standards apply. Support coordination and plan management are covered by the NDIS Practice Standards set by the NDIS Quality and Safeguards Commission.
Getting Support Coordination in 3 Steps
From your first call to a plan that works, here is how we help you take control.
Share Your Plan
We review your plan and goals together and explain your budgets in plain language.
Build Your Team
We connect you with trusted providers, set up agreements and coordinate your supports.
Stay on Track
We keep everything running smoothly, build your skills, and help you prepare for reviews.
Coordinators Who Know Melbourne
Our support coordinators are local, experienced and genuinely on your side. We know the Melbourne services, we put your choice and control first, and we always manage any conflict of interest openly, so the plan we help you build is the one that is right for you.
NDIS Registration No: 4050172644 · ABN 27 672 665 235Support Coordination & Plan Management, FAQs
Direct answers to the questions we hear most. See our full FAQ page for more.
What is NDIS support coordination? +
Support coordination is a Capacity Building support that helps you understand your NDIS plan, connect with the right providers, and build the skills and confidence to manage your supports over time. Your coordinator helps turn a complex plan into practical, real-life support that works towards your goals.
What is NDIS plan management? +
Plan management takes care of the financial side of your NDIS plan. Your plan manager pays your provider invoices, tracks your budget so you do not overspend, handles the claims and paperwork, and sends you clear statements. It also lets you use both registered and non-registered providers.
What is the difference between a support coordinator and a plan manager? +
A support coordinator connects you to supports and helps you use your plan, building your skills and confidence. A plan manager manages the money, paying invoices and tracking your budget. In short, the coordinator organises your supports and the plan manager organises your funding. Many participants have both.
What are the three levels of support coordination? +
Level 1 is Support Connection, which builds your ability to connect with informal, community and funded supports. Level 2 is Coordination of Supports, which coordinates a range of supports and builds your skills to manage your plan. Level 3 is Specialist Support Coordination, a higher level of support for complex situations. Your plan sets out which level you have.
How much does support coordination cost in 2026-27? +
Under the NDIS Pricing Schedule 2026-27 (from 1 July 2026), the National hourly limits are $80.06 for Level 1 (Support Connection), $100.14 for Level 2 (Coordination of Supports) and $190.54 for Level 3 (Specialist Support Coordination). Psychosocial Recovery Coaching is $110.44 per weekday hour.
How much does plan management cost? +
For 2026-27 the plan management monthly fee is $104.45 per month (National). It is funded separately in your plan from Improved Life Choices, so it does not reduce the funding available for your other supports.
Which budget covers support coordination and plan management? +
Support coordination is funded from your Capacity Building budget. Plan management is funded from Improved Life Choices, which is also part of Capacity Building. Both are funded on top of your other supports, so using them does not take away from your Core or other budgets.
Can I have both a support coordinator and a plan manager? +
Yes, and many participants do. They do different jobs, the coordinator organises your supports and the plan manager organises your funding, so together they take a lot of stress out of running your plan. You can also choose them independently of each other.
How do I get support coordination in my NDIS plan? +
At your planning meeting or plan review, explain that you need help to understand and coordinate your plan, especially if your situation is complex or you have many supports. Ask for support coordination in your Capacity Building budget, and plan management in Improved Life Choices. We can help you prepare for that conversation.
How do I start with Sky Care Solutions? +
Call 03 7047 9499 or book a free consultation. We review your plan, explain your options, and get to work connecting you with the right supports and keeping your funding on track. We support participants across South-East Melbourne, greater Melbourne and Victoria.
- What is a support coordinator, ndis.gov.au
- Support coordinators and plan managers, ndis.gov.au
- Support coordination and plan management practice standards, ndiscommission.gov.au
- NDIS Pricing Schedule 2026-27 (effective 1 July 2026), National Disability Insurance Agency
Ready to Take the Stress Out of Your Plan?
Book a free, no-obligation consultation. We help you understand your plan, connect with the right supports, and keep your funding on track, so you can focus on your goals, with no pressure to commit.