Complete NDIS Services in Melbourne, Delivered by a Registered Provider

We deliver six core NDIS services across Melbourne: Therapeutic Support, Daily Living and Life Skills, Support Coordination and Plan Management, Respite Care, Positive Behaviour Support, and Community Participation. We're also approved across additional NDIS registration groups including Supported Independent Living (SIL), Community Nursing Care, Assistance with Personal Activities, and Assist Travel and Transport.

Yes. Skycare Solutions Pty Ltd is fully registered with the NDIS Quality and Safeguards Commission. Our registration number is 4050172644 and our ABN is 27 672 665 235. We are approved across 10 NDIS service categories and are independently audited against the NDIS Practice Standards. You can verify our registration on the NDIS Commission website.

We deliver NDIS services across all major Melbourne regions including the City of Melbourne CBD, City of Casey, City of Greater Dandenong, City of Cardinia, City of Whittlesea, City of Wyndham, City of Brimbank, Mornington Peninsula, plus Geelong, Ballarat, and Bendigo. Our head office is in Narre Warren. See our Melbourne page for the full service area.

Yes. Because we are a registered NDIS provider, we can support all three plan management types ‐ self-managed, plan-managed, and NDIA-managed. You can use your funding however your plan allows, and we make the invoicing process simple regardless of which management option you've chosen.

If your supports are funded in your NDIS plan, there is usually no out-of-pocket cost. All our services are charged within the NDIS Pricing Arrangements and Price Limits which the NDIA reviews each financial year. We never add hidden fees and we're transparent about rates ‐ ask us about any specific service.

Absolutely. Choice and control is a core NDIS principle and we take it seriously. Before services begin, we discuss your preferences ‐ gender, language, cultural background, age, interests, qualifications, and personality ‐ and match you with support workers who fit. If a match isn't working, you can request a change at any time and we'll find someone better suited.

For most non-complex supports, we can begin services within 1–2 weeks of your initial enquiry. For Supported Independent Living and complex high-intensity supports, the onboarding process is typically 2–4 weeks because of additional planning, training, and rostering. Urgent or emergency requests are accommodated where possible ‐ call us directly.

Yes. NDIS participants have full choice and control over their providers. To switch: contact our team to discuss your needs and current plan, give your current provider notice as required in your service agreement (usually 14–28 days), and we'll prepare a new service agreement to begin at your chosen date. We handle most of the admin so the transition is straightforward.

Yes. Melbourne is one of Australia's most culturally diverse cities and we reflect that in our team. We have support workers from a range of cultural and language backgrounds and we match participants with workers who understand their cultural needs, language, dietary preferences, and family customs wherever possible.